The Barclaycard steering group consisted of senior executives from HR, Marketing, Sales and Finance as well as the CEO.
Taking the overall business strategy, Market Gravity helped to establish a plan from a people perspective that could be implemented to support the 3-5 year growth strategy and make it sustainable.
Working collaboratively, Market Gravity kept stakeholders from around the business involved throughout, which meant that they ‘owned’ the outputs and were more supportive of the short- and long-term people strategy.
“The Market Gravity team were energetic, hard-working, flexible, responsive and collaborative.
The engagement of senior stakeholders from around the business was higher than anyone had foreseen. Senior executives liked that Market Gravity was seeing the bigger picture, asking some deeper questions and trying to tackle some of the more difficult problems.
Market Gravity was good at presenting complex issues in a simple way and taking people along on the journey.”